COVID 19

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Recent Updates  We are committed to caring for the health and well-being of District residents and employees as well as playing an active role in supporting the Mayor, D.C. Council and local health officials during this crisis.
 
Use this resource page to stay abreast of Commission decisions in addition to our actions in response to the public health emergency. We will continue to update this page as new information becomes available.
Is the Commission still open for business? How can I contact your office?

Yes — you can reach us Monday-Friday from 9am-5:30pm, but our staff are working remotely until further notice. Our office at 1325 G St, NW, is closed and we will not accept any walk-in meetings, filings or deliveries.

 

Consumers can still submit complaints or inquiries to our Office of Consumer Services online by phone at (202) 626-5120 (available M-F, 9am-5:30pm). Note that utility consumer protections are still in place but utility scams are unfortunately becoming more common.